Data Protection Policy
Your privacy matters to us at BeaconLeafStudio
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you voluntarily share. This covers your name, company name, email, phone, delivery addresses, and any particular specifications for your floral requests. We also collect payment details when you place orders, processed securely through our payment partners.
For our corporate clients, we may obtain extra business information like company registration data, preferred delivery timelines, and budget constraints to tailor our services accordingly.
Our site automatically gathers technical details when you visit, such as IP address, browser type, device info, and your navigation patterns. We use this to enhance site performance and learn how clients discover our services.
How We Use Your Information
We primarily use your data to fulfill flower orders and deliver excellent customer service, including processing orders, coordinating deliveries, crafting custom arrangements per your requirements, and communicating about your service needs.
We also use data to enhance our services and the website experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
BeaconLeafStudio respects your privacy and does not sell your personal data to third parties. We disclose information only as needed to deliver our services or when legally required.
We may share essential details with trusted service partners who assist in running our business, including delivery entities, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they perform for us.
We may disclose data if required by law, a court order, or a government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to shield it. This involves secure storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
Your personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information during communication between your browser and our servers.
Limited Access
Access is limited to authorized staff who require the information to deliver services.
Although we employ robust security measures, no internet transmission method is completely secure. We continually update our security practices to counter emerging threats.
Your Privacy Rights
You hold significant rights regarding your personal data. Depending on relevant laws, you may be allowed to access, modify, delete, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as mandated by applicable law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order details: 3 years after the last service interaction
- Payment transaction records: 7 years to satisfy tax and accounting requirements
- Website analytics data: 26 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
Our site employs cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.
You can manage cookies via your browser settings. Note that turning off some cookies might impact how the site functions. For more detailed details about our cookie practices, see our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy applies solely to BeaconLeafStudio and our website. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.
Please review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
BeaconLeafStudio Privacy Team
Hawthorn Lane, London
London, United Kingdom SW3 5AU
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.